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FAQ

How to order
Orders can be placed online or emailed to info@laffyfamilyfarms.com.au

Do you sell individual cuts?

We currently only sell ½ or whole animal cuts. We are a small processor and this means that you get a great variety of product and we do not have the cost burden of carrying stock.

How much meat do I get?

Whole lamb – 18kg-22kg (estimated)

 Half lamb – 9kg-11kg (estimated)

 

Flat fee delivery

Our delivery costs are a flat fee including GST. Simply select your location at checkout.

Toowoomba, Dalby – $15

Brisbane, Gold Coast, Sunshine Coast – $25   

If for some reason your order delivery cost is going to be different to this, we will contact you directly.

Where do we deliver to?

We deliver to Toowoomba, Dalby, Brisbane, Gold Coast, and the Sunshine Coast.

Once you have placed your order, one of our friendly Laffy Family team members will be in touch to arrange your delivery.

How do I pay?

At the time of ordering, you will pay a 50% deposit on the expected price of your order. The remainder will be invoiced to you after your pack is weighed (prior to delivery), and payment of this is due 24 hours before delivery to secure your order. This method is to allow for the natural variation in order weights.

We can accept payment via Paypal or Direct Bank Debit.

Our bank details are:

Shiloh Developments
BSB:        638 010
AC:           133 729 47

Please email payment confirmation through to info@laffyfamilyfarms.com.au

Is there a quality guarantee?

We guarantee that our meat is 100% organically grown and rotated through our pasture lands.  

If the packaging of your meat is damaged and you are unhappy, we will happily replace the damaged meat for you at no cost.

Is the meat certified organic?

All of our meat is 100% certified organic through ACO. No hormones, no chemicals, no grain. 100% grass fed, 100% organic.australian-certified-organic-logo

How is the meat packed?

We use a local butchery to process and package our produce.  This keeps our local businesses thriving and helps our community continue to sustain similar small businesses.  Currently our butcher is not certified organic through the Australian organic certification system.   We can assure you that all the meat you receive has been grown and raised on our certified farm.  Your order will be weighed and labelled by the butchery but we are unable to label it with our organic certification due to this regulatory requirement. 

The order will be packed in portions and placed in a cardboard box.

Is delivery refrigerated?

Yes, the delivery will be made using a refrigerated vehicle.

How regularly are deliveries made?

Deliveries will be made within 3 weeks of processing. Our meat is aged for up to 16 days to allow the enzymes present in the meat to break down the muscle tissue, resulting in better texture and flavour.

How long will I have to wait for my order?

Customers will be kept up to date with the processing of their order by a Laffy Family team member. Usually, it will take about 3 weeks.

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